TopResume Review

What Is TopResume?

TopResume is a resume writing service founded in 2014 by Jeff Berger and is currently one of the most popular solutions on the market.

With about 1500+ qualified writers, it’s built to assist people who lack the professional skills to create a high-quality job CV.

With an array of services, like resume critique, writing for different institutions (Academic, Federal, Military, etc.), and LinkedIn makeover, TopResume is a suitable solution for a wide range of job seekers. 

The platform aids people seeking to impress potential employers with their professional background, qualifications, and capabilities. Moreover, it helps individuals form a high-quality CV by professionally describing their employment history and experience.

TopResume Services

When it comes to services and packages, TopResume offers three main benefits:

Resume Writing

The TopResume resume writer is part of the Professional Growth package and comes with professional writing, formatting, and keyword optimization.

It provides a keyword-based profile summary at the beginning of the CV, explaining who you are and what your experience is. It also includes bullet points of your key skills. 

The purpose of the service is to turn job applications into marketing pieces rather than boring blocks of text. A key focus is to improve the resume’s looks – making it easily readable, digestible, eye-catching, and outstanding content-wise.

Cover Letter Writing 

The TopResume cover letter writing service is part of the Career Evolution package and includes a resume and a cover letter. 

The latter consists of three paragraphs. The first one focuses on the objectives and the summary of the applicant’s personal background and information. 

The second displays professional achievements and skills. 

And the third one is more of a call to action (CTA) paragraph (set up a meeting, contact me for further information, etc.)

LinkedIn Makeover

TopResume offers a LinkedIn makeover as part of the Executive Priority package and includes profile updates. 

You receive a file with all the information and guidelines on how to populate and upgrade your profile and the professional details in it. 

The guide is personalized and shows all the fields you need to improve on and how to do it.

How It Works

The first step is to sign up for the service.

You have to choose a package and fill up the form, including your name, email address, and credit/debit card details.

After the payment is complete, you’ll receive an email from TopResume confirming the purchase. 

Next, you have to fill out the TopResume questionnaire.

It takes about 20 minutes to complete and contains questions about your experience, professional background, target occupations, URLs for specific jobs, and all accomplishments you find valuable.

At this stage, you can also add your current resume for evaluation. 

All of that’s requested with the purpose of optimizing your resume and getting to know the person well enough to create quality content.

After the platform receives all the necessary info, it delivers the first draft after three business days or a week tops.

Later, you can communicate with your resume’s writer via email and receive up to two drafts.

If you wish to talk with the writer over the phone, you have to pay additional TopResume fees – $50 for a 30-minutes call.

Once your resume is ready, you’ll receive it as a PDF via email. The time it takes the writer to finish your CV ranges from one to two weeks on average.

Customer Support

TopResume extends customer service via email, phone, and live chat. 

Contacting the company via live chat is a good option, but keep in mind that it’s not available 24/7. You can only reach out from Monday to Friday, 9 AM - 7 PM EST, and the same goes for over-the-phone support.

As for the live chat assistance, the team does respond fast, around a minute or less, and they provide in-depth responses to all questions.

TopResume Pricing

Unfortunately, the service doesn’t provide a free trial, but it gives you the opportunity to send a resume for a free review before you purchase a package. 

As for a refund policy, all TopResume sales are final, meaning once you pay, you can’t get your money back. However, the team lets you get multiple drafts and revisions for free. The site promises its writers will work with you until you’re fully satisfied with the results.

As TopResume’s packages are quite pricey, it partners with Affirm – a loan company that can provide some financial relief to its users.

Let’s take a look at its current one-time packages + the monthly fee through the Affirm partnership:

TopResume Pros and Cons

We went through the services, customer support, and the cost of TopResume, so now it’s time we get to its strengths and weaknesses.

Pros

Let’s check out some of the most prevalent benefits we discovered after testing the service:

• The platform has a user-friendly interface; it’s easy to use, and you can quickly find the information you need.
• The suggestions given in the free resume review are constructive and aim to improve its quality.
• The signup and purchase processes are simple and clear.
• The customer support team replies very fast and provides in-depth responses.
• The writers give you second revisions free of charge and a free rewrite if you don’t get an interview within 60 days.

Cons

As with everything, there are both positives and drawbacks. Let’s take a look at the latter: 

• Customer service isn’t always available, and you can reach out only on working days during specific hours. 
• You have to pay $50 if you want to talk to your writer over the phone.
• No additional services like career advice, interview preparation, etc.
• Resumes usually take more than one revision until the writer gets it right.
• There’s no refund policy, and all sales are final. 

TopResume Review – Verdict

First impressions are everything, and your resume is the initial point of contact between you and a prospective hiring manager. It paves the road toward a potential interview and eventually landing the job. 

That’s why your CV’s quality is of high priority, as it might make or break your future in a particular company.

So if you lack professional writing skills, an online service like TopResume is a great place to start when it comes time to polish off your CV and attract prospective employers.

However, some user-written TopResume reviews express frustration with the service’s price tag and lack of free trial or refund options. So, before giving it a shot, make sure you’re familiar with all the pros and cons we outlined in this article.