Less Annoying CRM Review
Updated · Aug 03, 2022
Best for: Small or mid-scale businesses
What Is Less Annoying CRM?
Customer relationship management.
On the surface, a pretty self-explanatory term. However, many CRM programs are anything but that.
CRM software’s purpose is to keep track of customer engagement and sales, and funnel those metrics into usable data. There are tons of CRM programs out there, many of which are suited for small and mid-sized business entities.
The majority of them tend to be confusing, overcomplicated, and expensive.
The Less Annoying CRM app, however, might just be the exception you’ve been looking for. It has been in the industry for over 13 years, having been founded in 2009. It is entirely browser-based and looks to make CRM as easy as possible without sacrificing quality.
Does it succeed, though?
Less Annoying CRM Features
How does Less Annoying CRM manage to make customer relationship management more user-friendly?
Mostly through a clear and straightforward user interface. But also through a host of features that seek to make the user experience a breeze.
When you first log in to your account, you will see your primary workspace.
This is your main dashboard where you can get a general overview of everything happening within your business.
From here, you have quick access to all your Less Annoying CRM reporting, your contacts, and upcoming tasks. Everything is just a few clicks away.
You can also view your most recent activities in the bottom right. This keeps track of what you were doing in your previous session, so you don’t get lost in the shuffle.
Upon opening the Contacts tab, you will see a list of all the individuals you’ve saved in your account.
Here is where Less Annoying CRM really shines.
You can click on and edit every single contact individually. You can set custom parameters for each person, attach files or tasks, define relationships, and tons more. It is no surprise the quality of Less Annoying CRM contact management is one of its main draws.
Let’s go over what you can do here.
First, you can attach items to each contact. These can be files of any type: images, audio files, text documents, anything. But this isn’t the only thing. You can also define relations between contacts, or attach them to events on your agenda. Everything is customizable.
Then, you can view their history.
Any recent action which has to do with the contact in question shows up in the timeline. You can even add custom notes to it if you want to set a personal reminder about something.
The end result is a vast network of contacts and their records which is easy to keep track of.
You can also import contacts straight from third-party apps.
This is one of the many uses of the Less Annoying CRM integrations on offer. Data can be imported straight from:
- your Google account
- other CRMs
This ensures you won’t have to spend extra time filling in data you already have.
This is where you can easily access your upcoming tasks and events.
The calendar is quite detailed. Each day is divided into 24 hours, so you can plan out your schedule in great detail. Or you can make it so an event lasts all day long. You can then rearrange all the tasks in your agenda by simple drag and drop.
And here is the really neat thing:
The program can send you reminders for each task before it happens. This can be done either through email or SMS.
But there are some kinks to iron out.
For instance, the text displayed on your Less Annoying CRM events gets obscured by the timestamps. Or how there is no color-coding for the calendar, even though at first glance it seems like there should be.
None of these things are massive deal breakers. But solving them would make using the CRM software a lot easier and painless.
Reporting is extremely useful for business entities for tracking progress, managing risks, and identifying problems. It is all about gathering the relevant data and processing it in an actionable, visual manner.
So how does Less Annoying CRM reporting work?
With the program, you can generate simple graphs based on the data you’ve fed the software. Less Annoying CRM can keep track of your contacts’ status, your leads, sales, and other records. Just tell it what it needs to do.
With that being said, the level of reporting is a bit surface-level.
There is a noticeable lack of more detailed graphs and visuals than just bar charts. As such, data analysis can be a problem for those who rely solely on this one program.
Luckily, there is a way around that.
Got any data from other internet accounts you want to use in your CRM?
You can do that.
Less Annoying CRM supports various apps for integration which let you import data into the program. And while the list of supported integrations is limited, it covers most of the basics. Here is what you can use:
We already talked about importing contacts from a spreadsheet or other CRMs. But you can do the same thing from your Google account. You can also sync your Google calendar and see your scheduled tasks on both.
And that’s just one example!
You can send bulk emails to your contacts through MailChimp. Or automatically make phone calls through the CRM via a VOIP service like Skype.
There is something to be said about the limited selection of supported apps.
At the time of writing this Less Annoying CRM review, the website lists only seven applications.
There isn’t a whole lot you can do with integrations either besides syncing contacts, messages, and calendars. But the Less Annoying CRM team has stated they are constantly working to bring more options into the service.
In case you need to work on your data on the go, the tool supports mobile devices.
The downside is there is no dedicated Less Annoying CRM app you can download. Since the service is fully web-based, that means you have to open the tool through your phone’s internet browser.
So how well does it work?
The end result is actually pretty competent. The mobile website is almost identical in layout to the desktop version, albeit in a more compact form. Because of this, transitioning from your computer to your phone requires no adjustment at all.
As for functionality?
All Less Annoying CRM features are also available in the mobile version as well. You can add contacts, manage your reports, check your schedule, even use integrations! Everything is exactly the same, which is very impressive.
Ease of Use and Interface
You would think a program that literally has the words less annoying in its name would be easy to use.
But is this really the case?
The software has a very modular look. It is divided into four major sections:
Each can be tweaked to your liking, and new data can be added at any time, anywhere.
Navigation is easy. Everything is designed to be as straightforward as possible.
But even if you still feel like you need some assistance getting the hang of everything, worry not.
The official website offers a free Less Annoying CRM demo which anyone can access, no account required. This essentially gives you a trial account that lets you explore the program as much as you like.
You can even make use of all the functionality as the full product, like adding contacts and data.
Just remember none of these changes will be saved after you end your session. This is meant for trial purposes only.
Still not convinced?
The demo even has a full beginner’s guide to all the features. There are dozens of videos you can watch which teach you the basics of using the CRM. From pipelines to schedules, to integrations, and contacts.
What happens if you encounter issues while using the program?
In that case, customer support is at your disposal. You can talk to the team through either email or phone, or via the custom form you can fill out on the website.
The Less Annoying CRM customer service team is available from 9 am to 5pm Central Time. They are also only available from Monday to Friday, with weekends being non-working days.
Responses are usually very quick and support agents are helpful and professional. If it is currently outside the office’s working hours, you will see a notification.
And judging by other Less Annoying CRM reviews, customer service is generally stellar across the board. Any issues you may have with the platform will be quickly resolved by the agents.
The best part:
You don’t need to have purchased Less Annoying CRM to take advantage of customer support. There are no priority tiers. You can contact them and expect a quick reply regardless if you’re a paying customer or a free trial user.
Now we get to the cost.
Less Annoying CRM pricing only has one plan. You’ll have to pay $15 a month for the full experience. There are no other plans, tiers, subscriptions, or additional purchases required.
The payment for this plan happens every month and can be canceled anytime.
Now, this does only cover one user. If you need to add more, you will need to buy another subscription, again for $15/month.
But other than that, it’s one of the most straightforward pricing plans I’ve ever seen for a program.
There is also a free trial
Aside from the free Less Annoying CRM demo you can view on the website, there is a 30-day tryout period. This gives your account access to the full version of the software for a month. Unlike the demo, everything you do here is saved to your database.
And here is what’s really neat:
To sign up for the free trial, you don’t even need to link a credit card.
If you own a larger business, however, you can contact Less Annoying CRM and get a quote. This is only for those who are planning to have more than ten users on their accounts.
While you can cancel your subscription at any time, the terms of service state payments are non-refundable. Occasionally, they might consider such requests, but it is far from guaranteed you will get one.
Less Annoying CRM vs Pipedrive CRM
Pipedrive is another web-based CRM software that is capable of tracking your sales and leads. Generally, it can do much of the same things as Less Annoying CRM.
The main difference lies in the purpose.
Even though Pipedrive is also an all-purpose program, it is much more suited for sales than anything else. As such, it has features Less Annoying CRM lacks, like forecasting, customizable reports, and email templates.
Pipedrive is also incredibly versatile, with over two hundred supported integrations, as opposed to Less Annoying CRM’s seven.
That being said, is it a good Less Annoying CRM alternative?
Pipedrive can be much more expensive, with pricing plans going as high as $100 per month. It is probably not the best choice of software if you aren’t in a sales business. It also has a less lenient free trial period, only 14 days.
Lastly, perhaps the most important point, many of Pipedrive’s features are locked behind pricing tiers.
If you want a much simpler CRM software, suited for smaller business entities, Less Annoying CRM should be your go-to.
Less Annoying CRM vs Zoho CRM
Zoho CRM is without a doubt, one of the market leaders in the industry.
And it’s easy to see why. It has an incredible amount of features. Much like Pipedrive, it also has hundreds of integrations, to the point where there is a dedicated marketplace.
Make no mistake - Zoho is a definite powerhouse in CRM. It lets you manage your data in ways other alternatives do not. It has sales forecasting, automation, detailed analytics, anomaly detections, artificial intelligence assistant, and the list goes on.
In terms of features, there is no question about it - Zoho is vastly superior to Less Annoying CRM.
It is also more expensive. Not as much as Pipedrive, but it also has the same issues of locking features behind more pricey tiers.
Another aspect of comparing Less Annoying CRM vs Zoho is its main target audience.
Like Pipedrive, Zoho is more oriented towards sales than anything else. Its primary target is larger companies who need most or all of the features Zoho has to offer. And within that sphere, it is a very good option.
But if you operate a small business, you might not need all the functionality of Zoho.
For this purpose, Less Annoying CRM is a much more focused piece of software. It is better suited for small-scale operations.
HubSpot vs Less Annoying CRM
Finally, let’s talk about HubSpot.
The most obvious difference between the two programs is that HubSpot offers a free version of its software. It is designed with smaller teams in mind, so accessibility is its main priority. Unlike Less Annoying CRM, the free version never expires.
HubSpot is much closer in terms of scope to Less Annoying CRM than either Pipedrive or Zoho is. It’s cloud-based, all-encompassing CRM which is meant for sales, marketing, customer service, and business owners.
However, Less Annoying CRM is arguably even more versatile.
It is good for businesses in education, manufacturing, travel agencies, and lots more, on top of what we already listed.
But this is also HubSpot’s weakness. It can be a bit of a jack-of-all-trades. And for that purpose, it’s great. But for anything more focused, you might be better off with a different program.
But the biggest difference when comparing HubSpot vs Less Annoying CRM is the price.
Less Annoying CRM costs $15 per user per month, that’s it.
But HubSpot can cost orders of magnitude more. Its price can quickly balloon into thousands of dollars per month. It’s ironic that the CRM which prides itself on being free can also cost you the most money.
Furthermore, if you’re looking for high-quality reports, look elsewhere. It’s a disadvantage HubSpot has in common with Less Annoying CRM - neither of them excels in reporting.
Less Annoying CRM Review - Verdict
To summarize - Less Annoying CRM is a customer relationship management software that prioritizes a simplified user experience. And for the most part, it succeeds in delivering a painless, convenient service.
What makes it so great?
First of all, its price. It has the simplest pricing of any CRM software you’ll find. It has only one plan, and that is $15 per user per month. And for that price, you get access to the full version of the software with no ifs and buts.
Now, is it the most feature-rich CRM program?
Definitely not. Competitors like Zoho or Pipedrive offer so much more in terms of functionality and integrations. But those alternatives tend to be more complicated, and more expensive to use.
You can request an instant, free Less Annoying CRM demo via the official website and see if it suits you. And if that’s not enough, there is a 30-day free trial you can take advantage of.
Overall, it is a fantastically simple, albeit somewhat limited package, that small teams will no doubt make great use of.
Who owns Less Annoying CRM?
Less Annoying CRM is an independent company founded in 2009 and is based in St. Louis, Missouri.
Is Less Annoying CRM good?
It is a great choice for small-scale business entities or individuals. As many Less Annoying CRM reviews can attest, it offers a wide range of features and integrations and is among the most affordable, simplest solutions.
Is Less Annoying CRM cloud-based?
Yes, all your data is saved automatically in the cloud and can be accessed at any time. The software is also browser-based, so no additional installs are required.
Is there an app for Less Annoying CRM?
No. Less Annoying CRM is entirely web-based. However, it does support mobile phones. All you have to do is open the website through your phone.
My fascination with technology began from quite an early age thanks to computers and video games. Nowadays, I love anything related to music production and astronomy. Coincidentally (or is it?), both of those have a great deal to do with tech. Honestly, most of the stuff that can be accomplished with modern electronics kind of seems like magic to me. This is why I feel this strong need to constantly learn more about it and talk about it, almost to the detriment of others.
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