Fax.Plus Review

Jacquelyn Bulao
Jacquelyn Bulao

Updated · Oct 13, 2022

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Have you ever wished you could send a document without standing from your seat to use a fax machine? We have something for you! In this Fax.Plus review, we’ll tell you all about the software and what makes it one-of-a-kind. 



Free Plan


Ease of Use


Mobile App


Cloud Storage


Mobile Support


Country of Origin


Language Support



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Minimum Price Free

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Best for: Freelancers, startups, SMEs, agencies, and enterprise

Strengths Ease of use
Strengths Cheap basic service
Strengths Reliable mobile app
Strengths Simple fax scheduling
Weaknesses No live support
Weaknesses Pricey premium plan
Weaknesses Limited support for the file format

With the advancement in science and technology, it would be weird if you still had to invest in a fax machine, right? Well, some individuals and organizations still see it as an effective communication means. 

If you’re one of them, then this Fax.Plus review is for you. We’ll talk about the good, the bad, and why you need this software in your life. 


Let’s begin!

What Is Fax.Plus? 

Fax.Plus is an online faxing solution service. Over 1 million customers trust it in over 40 countries. It is a secure, reliable, fast cross-platform that's extremely easy to use. 

The software is the number one internet fax service and signing up is completely free. The Fax.Plus web application and mobile app are easy to use, and have a modern design. 

The software boasts of top-notch security, making Fax.Plus safe to use. It complies with the Health Insurance Portability and Accountability Act (HIPAA) and ensures sensitive information is well protected. 

The best free online fax has an integrated system connecting it with other apps like Google Drive, Chrome, and Slack, among others. We’ll discuss this in detail later in this Fax.Plus review

To start using Fax.Plus, create an account using your Facebook or Google log-in details. Your profile will be created automatically.

The software will want you to prove your identity by asking for your phone number. You’ll receive a verification code via SMS.

You can start using Fax.Plus for free and have the option to upgrade your account to any of the existing plans. Increasing your subscription means access to more features.

But what are they?

Fax.Plus Features 

The Fax.Plus web app and mobile application have impressive features. Here are some of them:

Worldwide Coverage 

With this internet faxing service, you can send and receive documents as long as you have a local or toll-free fax number. Getting the latter or vanity digits increases your business credibility. 

You can buy one or multiple fax figures from the countries they’re available at. You also have access to 500 different local area codes worldwide. 

To use this fax service feature, create a Fax.Plus account, and select the plan you want to subscribe to. 

Next, pick the country and area code you want to get a unique number from. To finalize the process, you’ll make payments for the plan you chose and have your digits sent to you.

Another thing you can do is port your digits if you wish to keep the existing ones. 

You’ll be able to send a fax anywhere around the world, all day, every day. The countries available under this service include Switzerland, the United States, Canada, Germany, Japan, South Africa, etc. 

Top-Notch Security

If you’re worried about security - relax. The scanner’s software uses two-factor authentication, SSL encryption, and world-class server infrastructure. 

It has cyberspace infrastructures in Switzerland and carries out automated and manual application security audits. The latter ensures your faxes are safe and secured.

Fax.Plus works closely with first-tier local telecommunications companies to ensure a high success rate of document transmissions. Some of the security protocols used by the software include: 

  • Data Encryption In Transit and At Rest
    This security function protects fax files at rest using the 256-bit Advanced Encryption Standard (AES). The fax software secures data in transit between Fax.Plus apps (mobile, API, or web) and their servers using Secure Sockets Layer (SSL)/ Transport Layer Security (TSL). The two create a secure tunnel protected by 128-bit or higher AES. Fax.Plus reviews prove that the solution is one of the safest out there. 
  • System Architecture
    The tool uses an n-tier architecture with multiple security layers. They include encryption, network configuration, and application level controls. They are distributed using a scalable, secure infrastructure. It increases stability, performance, and protection. 
  • Application Security Testing
    The Fax.Plus team performs automated and manual application security testing daily to identify and patch potential loopholes. They also fish out bugs on their websites and mobile applications. 
  • Key Management
    This internet fax service uses critical management infrastructure to encrypt faxes at rest. The design’s nature is operational, technical, and procedural. It is a security control with minimal direct access to keys.
  • Single Sign-On (SSO)
    This security feature mitigates compliance and surveillance risks for organizations. It simplifies the login process with extra control over user authentication. Additionally, it allows the admin of an Enterprise plan and other team members to access Fax.Plus. They can do this by signing into a central identity provider (IDP). 
  • Two-Factor Authentication
    This is an extra layer of protection for your account, which is to be expected from the best fax app. It ensures you are the only person who can access your page and the information contained therein. This feature supports all Fax.Plus apps, including the web and mobile versions. It is available for all users, irrespective of their plan.
  • Biometric Authentication
    The Fax.Plus mobile app for Android and iOS devices uses an integrated biometric authentication. The feature is an additional security layer for your account and ensures high individual identification accuracy. 
  • Web Application Firewalls (WAF)
    Aside from the complex network-level firewalls used by this fax online service, it also employs enterprise-class web application firewalls. The latter protects the software from vulnerabilities like Structured Query Language (SQL) injection attacks, cross-site scripting, and forgery. 
  • Hardware Level Security
    Fax.Plus stores all files by default in Swiss data centers. The latter operates from locations conforming to the most restrictive security standards (ISO 27001). They are also a part of the Cloud Security Alliance (CSA). This allows you to address regional data residency requirements. It means you can store your faxed documents in a selected region either in the U.S.A, Australia, Canada, Asia, or Europe.
    The information centers in the United States comply with region-specific regulations like the California Consumer Privacy Act (CCPA) and FedRAMP. This helps the application deliver a seamless cloud-based experience while addressing compliance concerns. 
  • Distributed Denial of Service (DDoS) Protection
    Fax.Plus protects your data from DDoS attacks by using a CDN with a network capacity 15 times bigger than the largest intrusion ever recorded. 
  • HIPAA Compliant
    This online fax service ensures that organizations in the medical field have their patients’ information protected at all times. Fax.Plus’ HIPAA compliance allows it to safeguard customers’ data. It also preserves individuals protected health information (PHI), and electronic protected health information (ePHI). 
  • PCI-DSS Compliance
    Rest assured that your payments are secure. The PCI-DSS: Stripe works for web and Android, and they process credit card and PayPal payments. Those using iOS pay using the Apple in-app purchase mechanism, which is relatively safe. 

Note that the software does not store credit card information and uses anonymized tokens. 

Optimizes Documents for Fax Transmission

This feature allows your document to go through Fax.Plus’ image processing server and get optimized for document transmission. It results in an enhanced quality transmission and reduced transmittal time.  

An optimized fax will take about two minutes, and some seconds to get transmitted. For an unoptimized document, it will be around five minutes. Keep in mind that the time spent depends on the nature of the file you are sending. 

Also, turning on the optimized component might affect the quality of the document you are sending, and vice versa. To use the Optimize Document, go to the send fax option and click on the settings button. 

In the settings window, you will see the option to enable or disable the Optimize Document for a Fax option. Pick one and click confirm. 

Multiple Fax Numbers

The Enterprise-ready plans of this email fax service give you access to multiple numbers. You can define the digits of users and have centralized management for them.

This feature offers file numbers, billing, and user hierarchies. It is a perfect fit for all types of enterprises that use internet fax daily. It gives you a productive, efficient, and secure experience. 

Advanced Confirmation Report

Every document you send using the digital fax has an advanced confirmation report that you can print out for future references. It shows the status of your sent paper, as well as the date and time of transmission. 

It also discloses the number of sent pages, the thumbnail of the first page of the fax, and the QR code for validating the report’s authenticity. To get a confirmation page for your sent document, login into your account.

Go to the sent documents archive section to view the list of papers you faxed. Find the copy you want the confirmation on, and click on the 3-dot icon close to it. Next, select the report option to view the content.

Fax Machine Extension

The Fax.Plus extension feature allows you to send files to human-operated copier machines. When you enable this option, the person at the receiving end will hear a prerecorded message.

The latter will say, “This is a fax call, to receive, please press start.” To use the component, enter your number and then the extension you wish to dial. 

The audio message is available in multiple languages, with both male and female voices. Users applaud this in their Fax.Plus reviews.

Fax.Plus Integrations

The available Fax.Plus integrations are Microsoft, Google, Slack, Zapier, and Fax.Plus email to fax. You can access all Google apps and send faxes from Docs, Sheets, Gmail, and Chrome.

All users have access to integrations for free. With the Microsoft combination, you can send and receive documents securely from all Office applications. You don’t need a driver, a fax modem, or access to a landline phone service.     

The Slack integration allows you to attach a document to your messages or get only notifications. Once your Fax.Plus admin connects it to the team’s workspace, members can choose the channel to receive their notifications separately. 

You can search and share faxes within Slack, and resend them if it fails to deliver. Zapier integration aids productivity and enhances CRM. You do not need any development resources, and you can build a workflow between apps. 

Other features offered by the secure fax online software include:

  • Phonebook: You can save your documents destinations and assign multiple numbers to a group. Your recently sent files will also show up in your tab. It saves time, and you can use it with the least effort. 
  • Scheduled Faxing: You can schedule when you want to send your faxes, using a definite time and date. Most people use this feature when trying to keep up with time and ensure their documents get delivered at the appropriate moment. 
  • Online Signature: When uploading any file, you can sign in the blank space. The supported formats are doc, pdf, tif, and jpg. 

Other things you can do with this internet fax software is mass faxing (one document to multiple recipients), and resubmit files that failed to send for free. You can set a header for your papers, access archived data, and save files with the cloud infrastructure. 

Ease of Use and Interface

Whether you are using the Fax.Plus iOS app or the Android version, you will have access to a one-of-a-kind interface. It is easy to use and understand and stands apart from what is obtainable from the competition. 

Unlike other fax services online, this software does not have dated or rudimentary designs. The interface is modern, if pretty standard for these days. 

Whether you are on the Fax.Plus app on your mobile device or desktop, you can view your files with ease. Managing your teams and accessing support is also effortless. 

Fax.Plus reviews show that users love the software, claiming it's reliable and a joy to use. The Single Sign-On feature is also a welcomed addition and one of the high points of the accessibility of the virtual fax.

Once you create an account on the solution’s website, you see four service options archive, send fax, contacts, and photo. Additionally, you will find an icon for your name and profile picture at the far right of the top bar. 

Fax.Plus Pricing

The available Fax.Plus plans are as follows:

  • Free: $0.00
  • Basic: $5.99 Monthly. Annually at $4.99 per month.
  • Premium: $11.99 Monthly. Annually at $9.99 per month.
  • Business: $19.99 Monthly. Annually at $14.99 per month.
  • Enterprise: $59.99 Monthly. Annually at $49.99 per month.

With the free plan, you get 10 faxes and pay $0.20 per extra page. You’ll be able to send documents, use email to fax, have unlimited storage, multiple recipients, and electronic signature. 

You won’t have a dedicated number, and you will be unable to receive documents. There will be no advanced security controls, and no Slack or Zapier integrations amid others. These shortcomings are the reasons you should get on the paid plan. 

Keep in mind that the Basic, Premium and Business plans do not grant you access to all of Fax.Plus features. To fully enjoy everything the fax software has to offer, subscribe for enterprise. 

The Basic plan allows you 100 faxes monthly with $0.10 per extra. Premium is 300 copies with $0.05 for additions. It’s 800 and 3000 documents for Business and Enterprise per month, respectively, with $0.05 and $0.03 for extras. 

Fax.Plus Review - Verdict

Not only is Fax.Plus safe, it is reliable. The mobile and web apps are easy to use, and it has some of the most flexible pricing plans. You can schedule when to send your documents and have them delivered at the fixed time. 

There are a few Fax.Plus complaints, but not enough to discourage you. The live support is not as efficient as it’s supposed to be, and there’s limited file support. 

The software is also a little bit more pricey than others of its kind, but the benefits more than make up for it.

But don’t just take our word for it. Sign up today and discover the fantastic world of internet faxing!


Can I fax without a fax machine?

Gone are the days of needing a copy machine to send your documents and huge bills from the phone company. Now, with the Fax.Plus online fax software, you can send documents virtually with ease. It is affordable, fast, and efficient.

Is Fax.Plus legit?

Yes! Fax.Plus is trustworthy and reliable. It gives you top-notch service that won’t break the bank. You even get a signature and mass faxing, allowing you to send documents to more than one recipient. 

How much does Fax.Plus cost?

It all depends on the plan you choose. Fax.Plus has a free trial allowing you to scan about 10 documents monthly at zero cost. Between the basic and enterprise subscriptions, you can pay as low as $4.99 and as high as $59.99. 

How does Fax.Plus work?

Fax.Plus is a cross-platform online faxing service that allows you to send and receive documents from different locations worldwide. It works with iOS and Android devices, and you can integrate it with Google Apps, Chrome, Slack, and Zapier.

Find out more about how the software works in the Fax.Plus review above.


Jacquelyn Bulao

Jacquelyn Bulao

I am a natural-born connector, known for long-standing and effective business partnerships. I am fuelled by my passion for human resources and my genuine love of connecting with others. To date, my knowledge & determination to transform information into action & initiatives have contributed to my successful career. HR is something that I live and breathe, and I know the impact it has in transforming businesses; and the lives of those who work inside it.

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