ID True Review

Deyan Georgiev
Deyan Georgiev

Updated · Oct 10, 2022

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IDTrue is one of those professional background check services that cover all the basics and does so splendidly. IDTrue reviews praise the ease of use and quickness of the service but complain about the support team. We decided to see for ourselves.

People search


Reverse phone lookup


Public record report


Criminal record


Report address lookup


Background check


Traffic offenses


Education history



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ID True logo

MINIMUM PRICE: $14.86/month

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Best for: Detailed background search on someone using government records

Strengths Unlimited searches
Strengths Fast service
Strengths Comprehensive database
Weaknesses Limited features
Weaknesses No option for trials or one-off reports
Weaknesses Disappointing customer service

ID True has been providing public record search services to US customers since 2013. The West Coast-based company has built quite a reputation for helping clients, collecting background information from millions of public records. 

IDTrue reviews were quite mixed and did not put it among the most famous background check companies. Its simplicity and speed are mentioned most often. We decided to run some tests for our IDTrue review.

Legal Disclaimer – ID True isn’t a Consumer Reporting Agency (CRA) as defined by the Fair Credit Reporting Act (FCRA). The site can’t be used for employment, credit, tenant screening, or related purposes.


Here’s what ID True is good for:

This service is particularly useful if you are trying to locate a family member, friend, or colleague with whom you have lost touch. You can search for the latest information, including present address, email address, and phone number, available in public records by keying in someone’s first name, last name, and last known location. What’s more, ID True offers you unlimited people search reports through a secure member portal that keeps your searches private and anonymous, leaving no traces of the investigation ever being conducted. The site has been verified by Norton Security and Secure Trust, so you know you’re in good hands.

Meeting someone for the first time on a date or concerned about a stranger who’s moved into the neighborhood? Use ID True’s mobile-friendly site to find out all relevant background information about the person. You’ll find their criminal record, public arrest records, sex offender reports, marriage and divorce records, and possible associates. Or maybe you’ll see there’s nothing to worry about.

Reverse Phone Lookup

If you’ve been harassed by pesky phone calls from an unknown number or simply want to do a phone background check, you can check the reverse phone lookup records available with ID True. The reverse phone number report includes the name of the owner, information on whether it’s a landline or cell, the network carrier’s name, and any social media accounts linked to the number.

Ease of Use

Unlike many other personal background check companies, IDTrue doesn’t have too many fields to fill up or options to customize the search. Its interface is simple to understand even for a first-time user. You may be presented with a few pop-up questions during the online background search process to narrow down the search, especially if the filled-in name is too common.


IDTrue reviews agree on one thing - the pricing is transparent. It offers two membership plans:

  • Monthly membership – $22.86
  • 3-month membership – $14.86/month

ID True does not offer identity search for free or one-off reports. IDTrue definitely does not appear to be among the cheapest background search services. However, the relatively higher background check cost evens out considering that there are no hidden charges and that you get unlimited people and phone searches. The fee is charged automatically at the end of each subscription term; you can cancel a subscription at any time. 

IDTrue Review - Verdict 

Our IDTrue review shows that the service scores well on some points but is lacking on others. It is a more uncomplicated service when you look at other background check websites reviews. However, the simplicity of its offered services, and the associated pricing may suit people baffled by the many options on other sites. 

According to our IDTrue review, one of its service’s highlights is that thanks to its own database, you get a comprehensive report in just about 30 seconds. Its manual directory, where you can click on a person’s name and get instant preliminary search results, speeds up results even further. At the same time, the option of unlimited searches counters its relatively high pricing.

The absence of one-off reports or trials means you are tied to the service for at least a month, even if you do not need it for that long. For those who prefer a more comprehensive service, the IDTrue background check might not be a good fit. 

Finally, past clients’ IDTrue reviews show that many have not been particularly happy with IDTrue’s customer service. The average customer service response time seems to be longer than usual, resulting in delays in canceling the membership in some cases.

Overall, it’s a good service that covers basic needs. If you have a simple search and want it done fast and in an easy way, trust ID True.


What is ID True?

ID True is a background search service that allows users to search for information about people - address, criminal history, phone number, social media information, and known associates. It maintains its own database that is aggregated from US federal, state, and local government records.

Does ID True work?

Yes, as far as information available in government records is concerned, you get a comprehensive and reliable report on the searched-for person or phone number. The company’s database is also updated daily to ensure you get the latest information. If you need more details, see our IDTrue review.

Is IDTrue safe?

IDTrue guarantees completely anonymous search services to its members. Even the person being searched for will not get to know that a member is searching for them. The site is also verified by Norton Security and Secure Trust, so there’s nothing to worry about. We have yet to encounter IDTrue reviews that complain about the security.

How to remove my name from IDTrue?

The IDTrue website has an Opt-Out page that allows you to enter your first name, last name, and state of residence and then select your record for removal from its database.


Deyan Georgiev

Deyan Georgiev

Deyan has been fascinated by technology his whole life. From the first Tetris game all the way to Falcon Heavy. Working for TechJury is like a dream come true, combining both his passions – writing and technology. In his free time (which is pretty scarce, thanks to his three kids), Deyan enjoys traveling and exploring new places. Always with a few chargers and a couple of gadgets in the backpack. He makes mean dizzying Island Paradise cocktails too.

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