10 Best Medical Billing Software for 2022
Updated: October 13,2022
Are you looking for a new medical billing software to elevate your practice to the next level, but have no idea where to start your search?
Or do you have a good idea of what you’re after, but need some help selecting the very best medical billing software to meet your needs?
No matter what reason brought you around, you’ll find your answers here.
We’ll help you decide on the right medical billing software solution through our detailed and comparative look at the software available to you. Focus criteria in our research:
- unique features and functionalities
- pricing structure
- a full breakdown of pros and cons
Let’s dive in!
Top 10 Medical Billing Software for 2022
The Best Medical Billing Software for 2022
- •AdvancedMD - Best for bigger organizations
- •CollaborateMD - Best for medium-sized organizations
- •CureMD - Best for startups
- •DrChrono - Best for small practices
- •Eclipse - Best for chiropractors
- •Kareo - Best for independent practices
- •MDConnection - Best for urgent care facilities
- •NueMD - Best for small to mid-sized practices
- •PracticeSuite - Best for billing companies
- •75Health - Best for freelancers
How We Reviewed The Best Medical Billing Software – Our Methodology
Promotional content, fake reviews and the fact that this is an incredibly competitive industry mean that finding great medical billing software can be a challenge, to say the least.
Before we dive straight into the best medical billing software for 2022 has to offer, here’s a look at how we ultimately came to these results.
- We spent countless hours thoroughly researching and testing numerous medical billing software.
- Based on our initial research, we compiled a checklist detailing all the essential requirements for a medical billing system.
- We discovered the key benefits of using medical billing software. Shortlisting software was also based on how well they meet these key benefits.
- We dissected countless customer reviews on different solutions and were able to shortlist the best medical billing software available on the market.
- After a careful comparison of all the key capabilities of the reviewed solutions, we narrowed a shortlist down to 10 medical billing software. A few of the software that were seriously considered but just didn’t make it onto our final list were added to our “Other Medical Billing Software Worth Mentioning” section.
- We then took a detailed look at the different pricing plans offered by the different software providers and were able to put together an insightful pricing comparison.
- We categorized the strengths of each one of the systems and were able to determine the type of practice the software is best for.
- We finalized our rating by adding our verdict in the “Our Opinion” section of each product review. Our verdicts are backed up by the results of our research and by comparing the software in question against the others and seeing how it fared overall.
Naturally, our findings are echoed in our reviews.
For example, even the best medical billing companies rarely publicly display their pricing which makes our job much more difficult–but it certainly helped us brush up on our deep-diving research skills.
Additionally, medical billing software reviews seem to be one of the few products that garner positive reviews at a higher ratio than negative ones. Those who use the software know just how important it is to their fellow practitioners and they leave detailed, descriptive reviews which is great.
Finally, we’ve noted that the usage of one software can yield entirely different results to two separate users. Some people will say that a certain software is the best thing invented since sliced bread and encourage anyone interested to try it, while others will tell prospects to run for the hills.
It appears that a large amount of personal preference and opinion goes into picking the perfect medical billing software.
Personal preference aside, there are many features and functionality that a good medical billing software simply has to have. We’ll be breaking these must-have features down for you right now.
Medical Billing Software Comparison Table
We created this straightforward comparison table, based on key features, capabilities, advantages, integrations, free trials, demo versions, and support. It will help you weigh up your options directly against each other.
Considering all factors and your unique needs, weighting your options directly against each other will bring you closer to making the right decision.
24/7 Help desk
Great report center
AdvancedMD has a reputation for being one of the best medical billing companies, let’s find out if the company lives up to the hype. Established in 1999, this software has evolved before its users’ very eyes and today AdvancedMD processes around $6.5 million insurance claims every month.
The system is comprehensive and provides so many tools, that learning the ins and outs of it is challenging.
Three tiers of medical billing software training are available at an additional cost starting from their Limited Plan ($1,995) which includes set up and two hours of training all the way up to their Comprehensive Plan ($3,995) which consists of setup and 12 hours of training.
However, once you know and understand the system, you’ll appreciate it. Everything is accessible from one screen, and while you may think that will mean it looks cluttered, color coding eliminates that worry. The dashboard is highly intuitive and searching for patient information is incredibly easy.
AdvancedMD is compatible with Windows 10 desktops and laptops as well as Apple devices such as iMac, iPad, iPhone, Mac Mini, and MacBook. iPhones need to be with iOS 11 or newer and iPads need to be iPad Pro or newer. The software is not compatible with touchscreen tablet devices other than the ones listed.
AdvancedMD brings its own touch to the traditional features for this type of software.
A ClaimInspector tool automatically scrubs your claims for any errors and copay charges are automatically passed into your EHR.
Remittance advice is also processed automatically.
Clearinghouse automates manual processes and worklists generations, so you can spend less time on admin-intensive tasks and focus on helping your patients and customers. AdvancedMD’s Reporting Center alone has 650 automated options, so you can view your business as a whole at the click of a button.
AdvancedMD’s billing module integrates with WayStar clearinghouse and Trizetto as well as credit card processors and full integration with more than 30 apps, many of which are tailored to 27 specialties.
Found in AdvancedMD’s medical billing software are the following features: invoice history, insurance verification, remittance advice, dunning management, compliance tracking, code and charge entry, claims scrubbing as well as processing.
Analysis & Reporting
This is an area where AdvancedMD shines. Their list of automated reporting options is 650 items long and users have the option to pick from 150 standard report templates or customize their own from hundreds of parameter options. You’ll be able to extract and view reports pertaining to key performance indicators such as collections, productivity, patient demographics, scheduling, cancellations and much more.
ICD-10 and HIPAA compliance
AdvancedMD is ICD-10 and HIPAA compliant. Using the software gives you access to a complete library of ICD-10 coding as well as a comprehensive library of CPT codes.
Alright, let’s see how AdvancedMD performs from a purely technical standpoint.
There have been a few comments that indicate the AdvancedMD server sometimes feels overloaded. Delays in uploading pages and moving between screens is a by-product of this.
Sadly, it doesn’t seem like AdvancedMD is the most reliable software out there. Users have often reported times when the software wouldn’t start up correctly and that coding issues are left unsolved for weeks at a time.
AdvancedMD software is updated every week, for two-hours, outside of peak times.
Pricing & Plans
The AdvancedMD pricing structure works in one of two ways: build your own bundle or pick an option from their standard preconfigured bundles. In addition to this, billing companies and non-medical practices will pay different rates.
The company doesn’t publicly disclose their pricing, but we have it on good authority that they offer three monthly plans: $169 per provider for scheduling software, $429 for practice management and billing software and $729 for their integrated PM and EHR. A free demo is available on request.
Each plan is customizable and numerous add-ons are available such as appointment reminders for an additional $150 per provider, advanced insights at $79 per provider and integrated fax at $29 per provider with a limit of 2,000 pages per month.
In terms of support, AdvancedMD offers customers access to a 24/7 help desk, an online community, video training library, online chat, ticketing system and telephonic assistance from 8 am to 8 pm from Monday to Friday.
After-hours support is charged at $150 per incident. If you need support with anything that doesn’t fall under their “Supported Issues” policy, you’ll have to undergo a needs assessment and will be charged for this extra service.
AdvancedMD has earned its reputation, that much is for sure. Its billing system is the very definition of comprehensive. Its reporting capabilities are extensive and its list of features is a long one.
We get that AdvancedMD is advanced software that can drastically improve the efficiency of every practice but we wish they’d stop charging their customers so much. Their pricing is already a little steep if they did away with their training and support fees they’d be far more accessible to many more practices.
Report Snap & Share feature
Variety of payment plans
Stable and reliable
CollaborateMD is a stand-alone medical billing software that was founded back in 1999, so with twenty plus years of experience under its belt, it’s safe to say this software knows what it needs to provide. Today, it serves more than 10,000 providers.
CollaborateMD is very easy to use and the search functionality is robust. Patient data entry is simple and straightforward. Large buttons, icons and banners all help users seamlessly navigate the software.
Everything can be viewed and accessed from the intuitive dashboard that can be slightly customized to better suit your preferences as a user.
CollaborateMD is totally cloud-based. In order to use the CollaborateMD software, your browser will need to support the latest versions of Safari, Google Chrome or Firefox. At the time of writing, there is no downloadable app for mobile devices. On the bright side, one is currently being developed.
CollaborateMD’s developers have made some interesting choices in terms of how to pull off the main feature set.
The CollaborateMD software is highly automated in several areas – including collections, claims, patient demographics and other important areas of medical billing. Elements of the patient payment plan are also automated.
CollaborateMD integrates with Elation Health, Hello Health, Practice Fusion, KIPU, Medical Mime, Nexus Clinical, Praxis, Amazing Charts, Care360, CodoniX, EyeMD, MediMobile, MedQ, MedLink, HIT Services Group PrognoCIS, Sevocity, WebPT and ZipChart.
The features found within the CollaborateMD software include claims scrubbing, code and charge entry, compliance tracking, dunning management, insurance verification, invoice history and remittance advice. One of CollaborateMD’s standout features is the Report Snap & Share feature that enables users to share their reports with other CollaborateMD users.
Analysis & Reporting
More than 125 report templates are available on the CollaborateMD financial dashboard. The reports are all customizable and can be filtered, grouped and charted. The Report Snap & Share feature means that users don’t need to waste precious time exporting and sending reports to colleagues.
ICD-10 and HIPAA compliance
Let’s see how CollaborateMD performs technically!
Quite a few users have reported that CollaborateMD has a tendency to run slow when inputting patient demographics or adding claims. In addition to the slow speed during tasks that are supposed to be quick, the software has been known to freeze from time to time.
In spite of its occasional freezes, CollaborateMD is generally regarded as reliable software that is capable of meeting the demands of a busy medium-sized practice.
Because it is a cloud-based medical billing software, your CollaborateMD reliability is largely influenced by your own internet line’s stability. CollaborateMD frequently releases updates and users are able to access the latest version of the software the moment it has been updated. While this is great, as there is no scheduled downtime, users will often get a nasty surprise to log in and discover that the system has been changed and oftentimes additional training is required.
Pricing & Plans
On CollaborateMD’s website, they boldly declare that they are transparent in their pricing, but we found this statement to be far from the truth as they don’t publicly disclose their prices and instead visitors are prompted to “Get a Custom Quote”.
After some digging, we were able to discover the following: CollaborateMD has a four-tier pricing plan. The first tier is $165 per provider per month, tier two costs $225 per provider per month, the third tier comes with a $285 per user price tag and the fourth and final tier costs $345 per provider per month.
Each one builds upon the previous and adds additional features. A free demo is also available upon request.
CollaborateMD provides telephone and email support to its users during the hours 8 am to 6 pm. Users need to request support through an online ticket or email.
When it comes to the quality of support, it’s either a hit or a miss. Some users claim that the support team is phenomenal and go as far as to say that the support staff treats their business as if it were their own. Others report that customer support is lacking and that support staff is rude and uncompromising–and that’s IF they even get back to them.
CollaborateMD really is perfect for medium-sized practices. They are the most likely to appreciate what this platform has to offer.
For smaller practices, it would be overwhelming and for bigger ones – generally lackluster. We love its stability and how the CollaborateMD team is constantly innovating new features to make its users’ lives easier.
If CollaborateMD manages to beef up its reporting system and improve on its customer support consistency, we predict that this software will soon become the go-to for practices of every shape, size, and specialty.
Abundance of helpful features
Excellent report and analysis features
CureMD has been around since 1997 and since its inception has garnered users in more than 30,000 practices. It’s one of the few medical billing software that is used all over the world. Its customer base includes leading South American HMO’s such as CuidaMed–big customers like this definitely makes our next statement surprising.
CureMD is user-friendly and exceptionally easy to navigate. Performing tasks such as pulling reports, inputting patient data as well as provider notes are all very easy to do.
Personalized dashboards are customized according to your individual preferences and everything you need is accessible from one screen. It’s easy to learn the system and the technologically-versed will have it down in a couple of weeks.
CureMD’s downfall would have to be its seemingly exclusive compatibility with Internet Explorer. The software is not compatible with other browsers, which frustrates many users. An impressive, robust and well-thought-out iOS app is available, but sadly there is no Android app whatsoever.
Let’s see what makes CureMD stand out from the rest.
CureMD allows for automated patient demographics, charge capture, claim scrubbing and submission, denial identification and tracking as well as payment posting.
CureMD features some intelligent integrations that make using this software a breeze. Its most notable integrations include its integration with Avalon EHR and Siri voice-to-text recognition.
Found in the CureMD medical billing software are features including claims scrubbing and management, eligibility checks, insurance verification, copay and outstanding balance collection, denial management, clearinghouse, payor management, POS functionality and more.
Analysis & Reporting
CureMD provides a handful of reporting and analysis tools that are vital to the new practice. Included in the reports section are A/R Aging reports for both patient and payor, reimbursement by carrier as well as provider, productivity reports and more.
ICD-10 and HIPAA compliance
As you’d expect, this software is ICD-10 and HIPAA compliant. How this medical billing software manages to stand out is by providing new practice owners with all the regulatory information they need to be aware of.
Here are the technical aspects of how CureMD performs!
Unfortunately, there are many reports of CureMD’s software running at painfully slow speeds. Upon consulting the CureMD team, many users were instructed to increase their computer’s RAM, replace mechanical hard drives for SSDs and change from a broadband connection to a fiber one. Often times these attempts to improve the software’s speed yield no results.
Because of its slow operating speed, CureMD is not the most reliable of medical billing software and user reviews indicate that you’ll be left to your own devices when seeking support.
CureMD is fairly stable and undergoes weekly updates and maintenance. The maintenance costs are included in the monthly cost to use the software, which we’ll discuss now.
Pricing & Plans
Like many other medical billing software providers, CureMD doesn’t publicly disclose their prices but states that its monthly subscription fee is charged on a per-provider basis. Further research revealed that the CureMD practice management software starts at $195 per month, $295 per month for the EHR system and $395 for the combined EHR and PM package.
In addition, the company provides a medical billing service that takes a 4% share of the practice’s collections. There is a free trial available.
During onboarding, the CureMD support team provides in-person training, live online training, webinars and access to training guides.
Thereafter, CureMD’s support team can be contacted between the hours of 8:30 am to 8:30 pm, Monday to Friday via online form. It must be mentioned that many users aren’t satisfied with the support offered.
We love that CureMD is feature-filled to the brim and that they’re determined to help startups succeed in whatever ways they can. Its reporting capabilities and stability will make this a good choice for many people.
Overall, CureMD is a more than decent software, but we do wish it would sort out its browser compatibility issues. It could also focus a little more on their customers once the onboarding process is over like many of its competitors do.
Free trial option
Ability to generate quotes and cost estimates
Dedicated account manager included in all pricing tiers
DrChrono has been around since 2009 and has amassed quite a loyal following during the last decade. The software is used by tens of thousands of physicians and services over 17 million patients.
Using DrChrono software is incredibly easy and there is hardly any learning curve involved. Its user’s face is simple and tabs across the top of the window allow users to navigate the system almost effortlessly.
The search functionality is straightforward and the dashboard is simple but laid out cleverly. It must be noted that some users feel the user’s face is not the most intuitive.
A few minimum system requirements must be met in order to use the DrChrono software. The software can only be used on computer devices with Windows 7 or above or macOS 10.12 or above.
Additionally, the software can only be accessed on the following browsers: Google Chrome version 56.0.2924 or newer, Mozilla Firefox version 52.0 or newer and Apple Safari version 10.0.3 or newer. DrChrono can be installed as an app on your Apple mobile device as well.
DrChrono approaches the subject a bit differently than its competitors. Let’s see how it works in practice.
DrChrono isn’t a thoroughly-automated system but does focus on automating core parts of the billing process. Electronic remittance advice is automatically submitted, medical codes are automatically searched for and inserted, and patient statements are automatically generated.
DrChrono is integrated with apps including Collectly, Ambra Health, Avalon Laboratory System and Relatient, theBILLINGBridge, InvoiceSherpa, Demandforce, Review Wave, Grow, Box, BirdEye and Square Point of Sale.
The features that make DrChrono software what it is are claims processing and scrubbing, code and charge entry, compliance tracking, dunning management, insurance verification, invoice history, practice management, remittance advice and the ability to generate quotes and cost estimates.
Analysis & Reporting
For a software with relatively limited features, the reporting tool in DrChrono is surprisingly robust and extremely customizable. Reports can be drawn to provide the answers to all sorts of questions from how long claims sit in accounts receivable to how many times a single patient has visited your practice.
ICD-10 and HIPAA compliance
The software is both ICD-10 and HIPAA compliant and frequently posts informative content on their blog regarding compliance regulatory updates and amendments.
DrChrono performs well overall. Let’s see how that shapes up by category.
The software generally operates swiftly, but there are occasional moments where it slows down.
Overall, the software seems to be reliable. However, there have been a handful of reports detailing unscheduled downtime, which can wreak havoc in your daily workflow.
DrChrono software is stable, with many users across different specialties never having experienced any issues.
Pricing & Plans
DrChrono has four monthly plans available: Prometheus, Hippocrates, Apollo, and Apollo Plus.
The Prometheus plan’s base fee is $200 per provider and includes billing codes, billing profiles, automatic superbills, and 1500 forms. Hippocrates starts at $260 per month and includes everything Prometheus does with the addition of insurance eligibility checks.
Starting at $300, Apollo and Apollo Plus share all the same billing features as the other plans with the addition of an integrated claims management tool, claims submission, remittance advice. The only difference between the two plans is that the Plus plan has advanced business intelligence tools. Apollo Plus also gets a percentage of your monthly collections in lieu of a set monthly fee.
Like with the other options on this list, a free demo of DrChrono software is available. Unlike most of its competitors though, DrChrono is available for free for a 30-day trial period.
DrChrono’s support system consists of email support during general business hours and an extensive online resource library. Users of all tiers are entitled to the same level of customer support as part of their monthly fee.
DrChrono provides its users with many features that would make saying ‘no’ to this software near impossible. We love how its support team nails it every time, how all users get assigned a dedicated account manager and how the software is accessible to anyone who needs it. All of these speak of the level of thought that went into making this software user-friendly.
We do wish that DrChrono would embody a little bit of its competitors’ tendency to make the base fee more affordable – especially since they are perfect for smaller practices who won’t always have the best cash flow situations.
Easy to learn, use and maintain
Eclipse is a billing and practice management software, specifically designed for chiropractors and chiropractic practices. The company is owned by married couple Karen and Mike, and its company has been operating for thirty years now.
Eclipse medical billing software is easy to navigate and its high level of user-friendliness is praised by its users. This software aims to reduce the number of clicks it takes to access important data and it does so successfully.
Users can open multiple files without having to close others and are able to easily undo previous actions.
The Eclipse software is available in app form for both iOS and Android and it can also be accessed via the web.
Eclipse does well to pull off the crucial feature set for this type of software. Let’s see that in a bit more detail.
Many elements of Eclipse’s software are automated. For example, automatic appointment reminders are sent out to patients and if an appointment is not manually marked as “Completed” it is automatically reported as a “no-show”. Many billing aspects are also automated such as automatic payment posting.
Eclipse medical billing software seamlessly integrates with Offisign-in, OpenEdge, Carisk, Data Health, Hour Mine, NCMIC, BillFlash, ZingIt, Aritec, ExerciseProLive, Smile Reminder, and Review Wave.
Its billing features are quite extensive. Claims processing and scrubbing, code and charge entry, dunning management, invoice history, practice management billing flow tools, quotes and cost estimates, as well as remittance advice all, form part of Eclipse’s offering.
Analysis & Reporting
Eclipse provides a number of highly customizable reporting and analysis tools such as aging reports, unbilled charges reports, referral reports, and general practice stats. Reporting features are only found in the Advanced plan.
ICD-10 and HIPAA compliance
Eclipse software is ICD-10 and HIPAA compliant and the software has many other Meaningful Use certifications behind its name.
Eclipse is generally technologically sound, save for a few minor inconveniences. Let’s see what those are.
Eclipse’s downfall is that if a patient file is particularly large, it will slow the entire system down. Also, Eclipse seems to run slow in terms of response time for a while after updates.
Eclipse software is incredibly reliable and any issues that do arise are swiftly attended to and resolved by their tech experts.
This software is remarkably stable. A quick Google search will reveal that Eclipse users often remark on the stability of the software and how it is amongst the most stable of software available.
Pricing & Plans
There are three different versions of Eclipse for you to choose from Standard, Plus and Advanced. The purchase price for Standard is $1995, Plus will cost you $3295 and Advanced will set you back by $3995.
No matter which plan you opt for, additional users can be added at $85 per user. You can choose to pay a one-off license fee or pay off the cost in 3 months, 6 months or 12 months. Note that if you choose not to opt for the one-off option, a $25 “convenience charge” will be added to each of your monthly installments.
A free trial is available. There are no add-ons available, and customization is extremely limited, however, you can switch between plans whenever you’d like to.
Eclipse offers users support in the form of an online ticketing system, telephone consults with tech support, and email support. All support channels are only available during standard business hours.
There are also a number of online training videos available to you. It must also be noted that their support team itself is also often praised for their thoroughness, attentiveness and their follow-up skills.
Plenty of features make Eclipse a winner in the eyes of many and for the most part, we agree with the people those eyes belong to. Its automation, integration and attractive pricing structure make this software a brilliant one.
Eclipse is a software that serves a very specific niche and serves it well. While many do, we recommend that those who aren’t in the chiropractic specialty opt instead for a more general software solution.
No setup fees
Included Free Success Coach
Responsive customer support
If you’re looking for an affordable medical billing software, you might just find it in Kareo. This software started out as a free to use software back in 2004 and because of this, the company had to keep their prices low to accommodate their existing customers.
Using Kareo is effortless – its easy-to-navigate and intuitive dashboard makes sure of that. It is also really simple to make corrections before submitting. You’ll have to click through various screens to access different tidbits of information.
Locating or inputting your patient demographic data is a bit of a process as the file will need to be in a specific format (XLS, XLSX or CSV) and size (no bigger than 50MB). Getting started is a matter of signing up and downloading the software, however, the onboarding process typically lasts between 30 to 45 days.
The software is downloadable and can be accessed via mobiles, tablets, desktop or laptop.
Kareo does things right, generally. Let’s see the details.
This software is highly automated – this includes the processes of posting electronic insurance payments, generating patient statements, submitting remittance advice, as well as claims scrubbing.
Kareo Billing seamlessly integrates with Kareo Clinical as well as third-party EMR systems. However, customer feedback seems to indicate that the software has difficulty carrying over data from Web PT specifically.
The features included in this medical billing software include code and charge entry, compliance tracking, dunning management, insurance verification and eligibility checks, practice management, denials and rejection management, invoice history as well as claims processing, scrubbing and tracking.
What makes Kareo unique is that there are 41 specialty options to pick from, each of which comes with its own specialty-specific features.
Analysis and Reporting
Kareo Analytics provides you with customizable reports that help you to stay on track, identify issues and optimize your cash flow. Increase revenue by creating and sharing data stories.
ICD-10 and HIPAA Compliance
This fully integrated software is HIPAA and ICD-10 compliant and can be used in all sorts of specialties including mental health facilities, pediatric wards, chiropractic practices and more.
Kareo shows all the signs of a well-performing piece of software. Let’s dive into the details.
The Kareo software seems to run at a consistent speed and users don’t report instances of lagging or sessions of slow speeds.
As the software is cloud-based, it is constantly being updated and upgraded without causing disruption to your workflow. Many users have been Kareo customers – and non-paying users before that – for years and have experienced no glitches.
Kareo medical billing software is known for its stability and is generally regarded as safe, secure and stable software.
Pricing & Plans
Kareo’s pricing plan is a monthly one that is billed in advance. The company offers a standard monthly subscription fee of $300 per physician provider for your first module. For every module onwards, the fee will be $150 per physician provider.
On the other hand, non-physician providers can expect to pay a lower monthly subscription fee of around $160 depending on their specifics. A free demo is available on request.
During implementation, you’ll receive full medical billing software training and access to a Success Coach. User guides and manuals, training videos and access to an online user community forum are all offered to you after implementation, along with access to their support agents.
The Kareo support team can be reached via email, telephone or live chat, Monday through Friday from 5 am to 5 pm.
We can see why Kareo is regarded as one of the best medical billing management services. The cons we outlined in our review aren’t even scathing, they’re more suggestions as to how this admittedly awesome software can become even more awesome.
Other medical billing platforms can learn a thing or two from Kareo when it comes to features and functionality, device compatibility, and customer support.
All essential features included
Various pricing plans to choose from
Fast, reliable and stable
MDConnection is an integrated medical billing software that is one of La Jolla Digital, LLC’s medical practice management solutions. More than 20,000 practitioners currently make use of MDConnection.
MDConnection provides its users with an easy-to-navigate, colour-coded dashboard that is highly responsive and intuitive.
All information relating to the financial health of the facility is displayed on one screen and navigating through the different features is a seamless experience. Users often remark that this software is the easiest they’ve used and that it increases the overall efficiency of the facility.
This web-based medical billing software is compatible with any modern computer that has an internet connection. All browsers are supported, but MDConnection works particularly well with Google Chrome browsers.
MDConnection is a useful piece of software with a feature set that’s common sense. Let’s see the details.
Various elements of MDConnection’s software are automated such as eligibility checks, statement generation, denials, payment posting and remittance advice.
MDConnection has multiple claims clearinghouse integrations with partners including TriZetto, Change Healthcare, AdminisTEP and Practice Insight. Another helpful integration is with PatientConnection–La Jolla LLC’s patient portal.
MDConnection has all of the features you’d need in a medical billing software. Its features include eligibility checks, insurance verification, denial management, remittance advice, as well as claims scrubbing, submission and tracking.
Analysis & Reporting
MDConnection provides users with numerous reports that allow facilities to maintain financial health. Its list of built-in reporting and analysis tools include daily reconciliation reports, global practice analytics and the ability to ascertain whether or not KPIs are being met by comparing them to benchmark data.
ICD-10 and HIPAA compliance
MDConnection is ICD-10 ready and HIPAA compliant.
MDConnection performs well above average in technical terms. Let’s look at each aspect separately.
Users of MDConnection often praise the speed of the software. The software runs smoothly and quickly on most devices and browsers–even more so when being accessed in a Google Chrome browser.
MDConnection is a hugely reliable software. In the rare event of any bugs rearing their nasty little heads, the developers are quick to resolve the issue.
MDConnection automatically updates software, and these updates never take longer than a couple of minutes, which makes this software incredibly stable.
Pricing & Plans
We appreciate that MDConnection is upfront and transparent with regards to their pricing and publicly displays them on their website for all to see. MDConnection offers two pricing structures and plans to its customers: transaction-based and subscription-based.
Non-MD mid-level providers will either pay a subscription fee of $99 per month and $0.25 for claims, eligibility and ERA or they can take advantage of unlimited transactions for $199 per month. MD’s can choose to pay $299 per month for unlimited transactions or $199 per month with claims, eligibility and ERA costing $0.25.
All plans come with unlimited customer support and add-ons are available for each plan.
You can reach out to MDConnection during regular business hours via email, a toll-free telephone number or through a short online form. Users of MDConnection also have access to an extensive library of support videos.
Urgent care facilities can’t go wrong with picking MDConnection as their medical billing software provider. In such a facility, speed is everything and by that logic MDConnection is everything.
However, the MDConnection team should really take a leaf out of DrChrono’s team’s book and dedicate some time to ensuring their user’s experience with customer support is a consistently great experience.
Affordable pricing plan
Very easy to use
Excellent integration capabilities
More than 7,000 providers make use of NueMD software. NueMD has actually been acquired by another medical billing software featured on this list: AdvancedMD. NueMD’s solid features coupled with AdvancedMD’s, well, advanced software makes this one to watch.
Users of NueMD are quick to point out the ease of setting up and how getting used to the software is a breeze. The support team is there to guide you every step of the way, however, many find the software simple enough to bypass training.
NueMD medical billing software is easy to use and navigate, in the claims management screen all the information you need is clearly displayed and accessible. Everything is colour-coded for easy identification. One downside to this software is that only one screen can be open at a time which is frustrating on busy days and lead to many users feeling that the software isn’t as intuitive as it should be.
NueMD is cloud-based medical billing software that can run in Windows and Mac OS environments alike and can be accessed from anywhere with an internet connection. If you opt for the Ultimate Solution you’ll also have access to an iOS and Android-friendly mobile app.
NueMD does well to deliver a well-rounded set of features. Let’s see more.
NueMD has automated a variety of usually time-consuming tasks to help your small practice run efficiently. Automatic claims scrubbing, payment reminders, statement generation, and collection attempts are just a few examples of NueMD’s automation.
NueMD supports numerous integrations with billing and practice management software and tools to improve the overall workflow of a small practice. It seamlessly integrates with the likes of apps such as Luma Health and Practice Fusion.
The features found in the NueMD medical billing software include invoice history, practice management tools, insurance verification, dunning management, batch payments, compliance tracking, code and charge entry, claims processing and claims scrubbing as well as the ability to generate quotes or cost estimates.
Analysis & Reporting
NueMD’s software has a variety of reporting and analysis tools that are all aimed at enabling you to take control of your fiscal health. View detailed reports relating to your practice’s revenue, collection aging, payment status and outstanding monies due. Pick from dozens of standard reports or take advantage of the hundreds of customizable ones.
ICD-10 and HIPAA compliance
NueMD is fully ICD-10 and HIPAA compliant and posts regular updates regarding regulatory and legislative changes.
NueMD doesn’t score too highly here. Let’s talk facts, though.
Unfortunately, many users have reported that the software runs slowly and that individual pages can take as long as 10 seconds to save. If you have a very fast and stable internet connection these issues shouldn’t affect you.
Sometimes the NueMD system is known to freeze for no apparent reason and entire entries can disappear if the system lags before you’ve managed to save what you were working on. Because of this, it’s not the most reliable software and wouldn’t be suited to busy practices.
NueMD software is stable and undergoes constant updating in small batches so you’re never without your software. Because of this, it takes a while for updates to be completely implemented which some users find frustrating.
Pricing & Plans
You have three pricing plans to pick from when investigating NueMD as your software solution: the Practice Solution for $149 per user per month, the Total Solution for $199 per user per month and the Ultimate Solution for $249 per user per month.
It’s important to note that a minimum commitment of 12 months to purchase any of the plans. NueMD offers customized quote-based plans per user, but no free trial option.
Users of NueMD software can contact the support team from Monday to Friday, 8 am to 9 pm, via live chat or telephone. On top of these support channels, you will be given access to an online learning center filled with e-guides, videos, webinars, blog articles, and slideshares.
NueMD is a stellar option for small and mid-sized practices and will more than likely be an improvement to the existing medical billing system such a practice has in place. Its excellent integration capabilities make NueMD’s offering an attractive one.
We feel that NueMD falls short in its 12-month customer commitment policy, especially seeing that they don’t offer a free trial for potential users to test it before they sign away a year of monthly fees.
Responsive support team
More than 57,000 medical professionals make use of the PracticeSuite software. Due to its extensive reporting capabilities and complex billing features, PracticeSuite is the preferred medical billing software for billing companies.
Most PracticeSuite users remark that the initial setup is incredibly complex and difficult to do. However, once the training is complete using the software is nothing short of a dream. Post-training, the software is your oyster and a world of customization awaits.
You can easily locate or enter patient data, its search functionality is very straightforward and for ease of use you can even customize your color-coding. A multi-practice dashboard means that you can easily switch between practices for all of your practices which solidifies this as the best medical billing software for billing companies.
PracticeSuite is entirely web-based and can be accessed via Windows and Mac devices. It is also compatible with internet-enabled devices such as iPhones and iPads.
PracticeSuite does well to provide a good solution to its target audience. Let’s examine that claim in more detail.
An automatic claims scrubbing system, eligibility verification, insurance collections, and capitated HMO claims write-offs are just a handful of examples of the type of automation provided by PracticeSuite.
A number of helpful e-superbills, reconciliation and interoffice communication integrations make PracticeSuite the software that it is. PracticeSuite seamlessly integrations with other software such as ElationHealth, gEHRiMed, TotalABA, Practice Fusion, RamSoft, CANDELiS, SureScripts, Oracle, TriZetto, usio, Officite and Zocdoc.
All the billing capabilities the best medical billing companies needs are found in PracticeSuite’s list of features. Code and charge entry, remittance advice, claim scrubbing and management, invoice history, cost estimate generation, statement generation and insurance verification checks are all included in all three PracticeSuite plans.
Analysis & Reporting
PracticeSuite is known for its extensive reporting capabilities. At a glance at one of the 100+, you can determine the financial health of the practice and advise on areas in which it is thriving and areas that it needs to improve. Its reports offering include a range of reconciliation reports, revenue cycle management reports, missed payment reports, eligible visits bill reports, denial reports, reimbursement analysis reports, and more.
ICD-10 and HIPAA compliance
PracticeSuite is fully compliant in every sense of the word. The software is HIPAA and ICD-10 compliant and the PracticeSuite team is able to answer any questions relating to compliance.
PracticeSuite performs admirably here. Let’s look at each separate category.
The PracticeSuite software tends to run at fast speeds and the page loading time is one of the fastest when compared to other software. Much like any software, the occasional glitches will occur, but user reviews imply that these glitches are so few and far in between its a non-issue.
The PracticeSuite development team does everything it can to ensure their updates don’t impact your workday. As such all updates happen after hours, during weekends which makes this software extremely reliable-you’ll never be locked out of your account while updates are taking place.
PracticeSuite is one of the most stable medical billing software available. Very rarely are there any issues and should an issue arise the support team is quick to fix them.
Pricing & Plans
PracticeSuite has three plans to choose from. Its Starter Edition is completely free for two users per month, its Plus Edition costs $35 per provider per month (two users) and its Complete Edition is $195 per provider per month (unlimited users).
Within each plan, ambulatory and non-ambulatory billing is available. What makes PracticeSuite so popular amongst billing companies is that it offers highly discounted rates to non-physician providers. Should you wish to “try before you buy” be sure to take advantage of PracticeSuite’s free trial or simply opt for their free plan straight off the bat.
All users have access to basic support provided in the form of FAQs, video tutorials and a knowledge base as well as access to the support team. The level of support you receive will depend on the pricing plan you opt for.
Starter Edition users will have unlimited access to chat and email support while the paid-for plans have access to chat, email, and phone support.
PracticeSuite is a fantastic low-cost medical billing software that really does deserve more credit. It has all the essential features that medical billing platforms must have and its free plan is generous enough that smaller billing companies could run their customer’s billing with this alone.
While there is a learning curve involved, we can confidently say we think it will be worth it. In spite of its low cost, we reckon that PracticeSuite could hold its own, functionality-wise when pitted against more expensive medical claim billing software such as AdvancedMD.
Fast and reliable
The company was founded in 2010, so in the grand scheme of things, it’s a relative newcomer to the world of medical billing programs. Regardless, in its short time on the block, it has managed to accumulate 10,000+ users across more than 100 countries. More than 600 accounts are created every month, so they must be doing something right.
If you’re after simple, 75health is as simple as it gets. Using the software is incredibly easy and it performs all the basic tasks that you need a medical billing software to perform.
Users state that the software is easy to navigate, the search functionality is straightforward and inputting patient data is easy. The only complaint users have is that many steps are involved in inserting records into the system.
This software is entirely web-based and can be accessed via PC, Mac or Linux computer. Firefox 3.6+ and Google Chrome are the supported browsers. There is also a 75health app available to be Android and iOS devices which users seem satisfied with.
75Health covers the basics here. Then again, sometimes the basics are all you need.
When we said 75health was a simple software designed to meet simple needs, we weren’t exaggerating. This is one of the few medical billing software that isn’t heavily automated. Instead of automating tasks, it streamlines them and makes them less time-consuming.
75health states that the software has been successfully integrated with e-prescription software as well as EHR and EMR software.
Basic features such as eligibility checks, insurance verification, claims scrubbing and verification, clearinghouse connectivity, denial management, and patient collections and statement generation are present in 75health.
Analysis & Reporting
The analysis and reporting capabilities of 75health software leave much to be desired. The only reports that can be generated are reports, relating to payment status, invoice number, patient name or doctor name. In saying that, it does send you a comprehensive financial report at the end of every month.
ICD-10 and HIPAA compliance
75health ticks the vital ICD-10 and HIPAA compliance boxes that all medical billing software must.
Mostly good things to say about 75health here. Let’s see what those are.
75health users often remark that the software is incredibly responsive and runs at fast speeds. Bear in mind that if you have a weak internet connection, or aren’t using the latest version of its supported browsers, your speed won’t be as fast as it should.
The software is surprisingly reliable and users rarely report any bugs, glitches, errors or freezes.
Many users have pointed out that unscheduled updates frequently take place and often occur during working hours, which is obviously not ideal.
Pricing & Plans
Two pricing plans are available: a free plan and a monthly subscription-based plan. Unfortunately, extensive research on their prices yielded little in the way of results and we were unable to find out what the software’s base plan or standard monthly fees are.
75health provides those interested with access to a free 30-day trial.
24/7 support is offered to 75health users through online chat and email. 75health provides users with training documentation, access to webinars and in-person training sessions for users based in certain parts of the US and India.
A Help portal is also available to users, although we feel it to be a little lackluster.
If your needs are simple, opt for a simple software. 75health is a great free option for those with such needs and could possibly be an option for the best medical billing software for a home-based business. Plus, nobody can deny the appeal that 24/7 support holds.
However, when we compare the features found in 75health’s free version with those found in PracticeSuite’s free plan, we must admit it falls a little short. Considering the age of 75health and its growing popularity, we are nonetheless excited to see what lies ahead for this software.
Medical Billing Software Checklist
With so many options available to you, all claiming to benefit your business better than the next, how do you go about making the right choice when shortlisting medical billing solutions?
The very first thing to do is evaluate your current medical billing process and make a list of your requirements. Here are the 13 basic requirements any medical billing software worth its salt should meet.
- Ability to easily enter the patient data
- Various search capabilities to identify patients
- Appointment calendar dashboard
- Ability to view patient account data such as date, amount, last payment
- Create and review charges
- Review of initial claims and validation check
- Visualize unpaid items
- Handling claim appeals and denials
- Perform insurance verification
- Managing electronic payments and collections
- Ability to handle post payments
- Reporting capabilities
- Secure and encrypted payment processing
Apart from the list above it is important to mention that only a few medical billing solutions offer integrations with other software. Possible integrations are with certain POS systems as well as invoicing and accounting software. If the software you choose does not have them as features, make sure at least offers integrations for this purpose.
Benefits Of Using Medical Billing Software
Here’s a list of key advantages that a medical billing management software offers in terms of streamlining your workflow:
- Helps track the patient’s billing history, insurance history and determine any gaps.
- Provides instant access to healthcare institutions to bills and claims.
- Automates time-consuming tasks like claims scrubbing and processing.
- Handles accounts payable, accounts receivable and general ledger functions.
- Reduces the possibility of human errors while invoicing.
- Eliminates the need for back and forth communication between various parties.
- Reduces the loss of data by eliminating the need for paper.
- Serves as a local backup in case of failure of the centralized system of patient’s records.
Types Of Medical Billing Software
- Integrated medical billing software is a combination of medical billing software meets EHR or practice management system. What this essentially means is that with one integrated software you’ll be able to manage various elements of your practice and not just billing.
- Integrated medical billing software is interoperable, greatly reduces paperwork and is known to reduce the likelihood of coding errors from occurring. This software is typically more expensive, but you’ll save money in the long run because you won’t need to invest in additional software.
- Examples of integrated medical billing software include some of the best medical billing software available such as Kareo, DrChrono, and Eclipse.
- Stand-alone medical billing software is software that has been specifically designed for the purpose of medical billing. This type of software will often interface and integrate with many other systems.
- The benefits of opting for a stand-alone medical billing software are straightforward. If you have no need for EHR or practice management tools, you won’t need to waste your money (not to mention time learning a new system!) on features you won’t use. On the other hand, if you already have practice management software, but aren’t happy with its billing functionality, you can simply use a stand-alone medical billing software in conjunction with your existing system.
- CollaborateMD is a stand-alone medical billing software that integrates with more than twenty different EHRs.
- All-in-one medical billing software is a term used to describe a single software that is able to handle all aspects of a practice. In an all-in-one solution, it’s not just a combination of EHR meets billing solution. It’s an all-round solution that allows users to control everything from e-Prescribing to patient intake reports as well as the billing and practice management side of things.
- The biggest benefit of an all-in-one solution is that it eliminates the need for multiple different software. You simply add to your subscription whichever services and solutions you require.
- AdvancedMD (and consequently CureMD) is the perfect example of an all-in-one medical billing software. In addition to its EHR, practice management and billing capabilities the company also offers telemedicine, patient portals, e-Prescribing and reputation management – each for an extra charge, of course.
- Just as the name suggests, free medical billing software is a solution that doesn’t require users to pay any subscription fees to use it. There are very few options that are genuinely free, more often than not free plans are simply free trials.
- Naturally, the biggest benefit of having free medical billing software is that you won’t have to spend a cent to use the software. Further to this, free medical billing software is typically low on features which means that learning to use such a solution is incredibly easy.
- A handful of options on our list provide free trials, but only PracticeSuite and 75health offer a genuinely free plan. Other examples of free software include OpenEMR and FreeMedForms–both of which are entirely funded by donations.
Other Medical Billing Software Worth Mentioning
If for some reason, the medical billing software we’ve listed doesn’t tick all of your boxes, you aren’t out of options. Here is a quick list of other medical billing management solutions that missed our top spots by a hair.
Alternatives to our top medical billing software include:
NextGen Healthcare is another cloud-based medical billing software that is specifically designed for usage in private practices. This software has reporting capabilities, a handful of automated features such as eligibility checks and is compatible with numerous operating systems.
Athenahealth is an integrated EHR and medical billing software that is suited to usage in smaller practices with less than 10 physicians. Athenahealth provides users with brilliant billing features, robust reporting and various elements of automation.
PrognoCIS is cloud-based medical billing software that is mainly used by hospital staff and clinic doctors. The software has many billing capabilities, is compatible with almost all devices and has numerous automated features.
And there you have it: the best medical billing software for 2022 has to offer. As you can see, picking the right medical billing software for your needs is a complex task and you cannot take a one-size-fits-all approach when making your decision.
Each of the software we’ve reviewed has its own unique pros and cons. We’ve highlighted which software will work best for which types of practices or institutions and have provided you with all the information you’ll need to make an informed decision.
All that’s left for you to do is simply decide. Of all the solutions we’ve laid out for you today: which sounds like the best medical billing software for your practice?
What is the best software for medical billing?
As you’ve no doubt gathered from the extensive review and comparison you just read, this question is tough to answer. Each of the software listed are the best medical billing software for certain types of practices and even certain specialties.
How much is medical billing software?
Medical billing software prices can range from $0 to upwards of $800 per provider per month. The cost of medical billing software is influenced by the number of features, any extra functionality, the company name and how limited the software’s functionality is.
What are 3 different types of billing systems in healthcare?
You’ll find many different answers to this question online, so we’re going to stick to the most generally accepted answer. The 3 different types of billing systems are light, full-service and boutique.
A light billing system is a software that is offered by the majority of providers and requires users to be fully trained in the software to operate it.
Full-service refers to a combination of software and service where the company will guide you through its product and service and staff members don’t have to undergo extensive training.
And finally, a boutique system is a specialty-specific system that handles multiple aspects of the billing process on behalf of the client.
What software is used for medical billing and coding?
Encoder software is what assigns the numeric and alphanumeric codes needed for accurate medical billing and coding. There are many different software used in medical billing software but Medisoft medical billing software and Lytec medical billing software are the most popular.
What medical billing software has the best POS billing?
The medical billing software that provides the best POS billing capabilities would have to be CureMD medical billing software.
What is the best tracking software for medical billing mac compatible?
AdvancedMD has extensive Mac compatibility and works seamlessly with Apple devices. Another software that is known for its smooth integration with Mac is DrChrono.
Which is the best medical billing software for solo practice?
Based on our research, we are happy to recommend the following as the best medical billing software for solo practices: DrChrono, NueMD, Kareo and CureMD. These are amongst the best medical billing companies and each software brings something to the table that a solo practice will benefit from.
Terry spends her time researching all things digital — from marketing through online business creation to software tools and how they make life easier. When not behind the keyboard, she can be found on the yoga mat or enjoying a good meal somewhere in the world.
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